If an item meets the requirements outlined in our return policy, we’ll take it back within 14 days of the item being delivered to your door for a refund. 

To complete your return, please visit the returns page and click the link at the bottom to create a prepaid shipping label, and send your product back to us.

Yes. Returns are free within 15 days of your purchase.

We strive to process and ship your orders as quickly as possible - If you need to edit or cancel your order we ask that you make these requests to info@shopcouper.com within 24 hours of placement. Once your order has shipped we are unable to cancel or edit your order.

Please allow 48 hours for order processing. The shipping timeline begins once your order processing is complete. Ground shipments usually take 5-8 business days to arrive, while expedited shipments take 2-3 business days.

At this time we offer International shipping to Mexico and Canada. We hope to offer more international shipping services in the near future!